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Residents' Information
Welcome to the information page for all leaseholders and residents of Royal Standard House and City Point.
Please take time to read though all the information as it will save you a good deal of time and hassle. There are many facilities for you to make use of, both inside and outside of your apartment.
May we also draw you attention to the section on your lease obligations. The regulations are in place to protect the special qualities of the site and its community. We take security and the minimising of noise and nuisance seriously, and the Board will ensure that breaches of the lease are dealt with. If you are renting an apartment here you will also be expected to abide by this lease.
It is your responsibility to make sure you fully understand the lease and comply with the obligations.
Site Management
NG Block Management manage our site on a day to day basis. They are responsible for the maintenance of the buildings, the communal areas and the communal facilities such as the entrance gates and intercom system.
TO REPORT A MAINTENANCE PROBLEM:
email: jamie@ng-cs.com
call: 0115 6940 110
Out of hours number - 07977 099 014 Barry Parnham
NG also look after our regular contractors
Cleaning - Luca
Waste - Carl Peck
Caretaker - Barry Parnam
Garden - Emanuel
Facilities
The Gym
The gym is down the steps behind the west wing of Royal Standard House. You will need the three digit pass code from the managing agent to gain access via the keypad.
Bike Stores
There are two bike stores.
Royal Standard House - east wing side, first side door outside. You will need the pass code from the managing agent to gain access.
City Point - inside the garage on the left after the gate. You will need the pass code from the managing agent to gain access.
Car Wash
This is outside the south end of City Point.
Defibrillator
This is in the car wash area, south end of City Point. Instructions are given automatically when you dial 999.
Terrace Seating
The seating on the RSH Terrace is for all residents to enjoy. There is no booking or reservation system.
About Your Apartment and the Communal Facilities
Below you will find lots of information about the facilities at Royal Standard House & City Point and advice about living here.
you can print off all residents' information here
ARENA GUEST SUITES
Residents at Royal Standard House and City Point are invited to make use of the Arena Apartments' Guest Suites
Click HERE for information
Your Lease
Your lease defines your rights as a leaseholder or tenant. It also conveys the obligations and rules you must adhere to.
Royal Standard House
Royal Standard House
your apartment
Please contact the Managing Agent
as soon as you start making plans - you may need to ask for permission
Emergencies
Out of hours caretaker 07977 099 014
Western Power (electricity) 0800 6783 105 or just 105
Gas 0800 111 999
(if you smell gas or suspect a leak)
Severn Trent Water 0800 783 4444
(for communal water supply)
Fire, Ambulance, Emergency Police 999
Local Police 101