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Residents' Information

Welcome to the information page for all leaseholders and residents of Royal Standard House and City Point.

Please take time to read though all the information as it will save you a good deal of time and hassle.  There are many facilities for you to make use of, both inside and outside of your apartment.  

May we also draw you attention to the section on your lease obligations.  The regulations are in place to protect the special qualities of the site and its community.  We take security and the minimising of noise and nuisance seriously, and the Board will ensure that breaches of the lease are dealt with.  If you are renting an apartment here you will also be expected to abide by this lease.


It is your responsibility to make sure you fully understand the lease and comply with the obligations.

Site Management

NG Block Management manage our site on a day to day basis.  They are responsible for the maintenance of the buildings, the communal areas and the communal facilities such as the entrance gates and intercom system.


call: 0115 6940 110

Out of hours number - 07977 099 014 Barry Parnham

Property Manager     James McArthur       

07980 673 531     


Jamie Pervin    

07517 905 779     

NG also look after our regular contractors

Cleaning       - Joan Jules

Waste            - Carl Peck

Caretaker      - Barry Parnam

Garden           - Emanuel

 Service Charge Queries

 Liz Putterill

 0115 697 0699


Site Management
On Site Facilites


The Gym

The gym is down the steps behind the west wing of Royal Standard House.  You will need the three digit pass code from the managing agent to gain access via the keypad.

Bike Stores

There are two bike stores. 

Royal Standard House - east wing side, first side door outside.  You will need the pass code from the managing agent to gain access.

City Point - inside the garage on the left after the gate.  You will need the pass code from the managing agent to gain access.

Car Wash

This is outside the south end of City Point.


This is in the car wash area, south end of City Point.  Instructions are given automatically when you dial 999.

Terrace Seating

The seating on the RSH Terrace is for all residents to enjoy.  There is no booking or reservation system.


Residents' Manual

About Your Apartment and the Communal Facilities

Below you will find lots of information about the facilities at Royal Standard House & City Point and advice about living here.

you can print off all residents' information here

Residents at Royal Standard House and City Point are invited to make use of the Arena Apartments' Guest Suites

Click HERE for information

Your Lease

Your Lease

Your lease defines your rights as a leaseholder or tenant.  It also conveys the obligations and rules you must adhere to.  

Royal Standard House


Royal Standard House


City Point 


City Point 


Making any changes in

your apartment

Please contact the Managing Agent

as soon as you start making plans - you may need to ask for permission



Out of hours caretaker                              07977 099 014

Western Power (electricity)                      0800 6783 105 or  just 105 

Gas                                                                0800 111 999

(if you smell gas or suspect a leak)

Severn Trent Water                                    0800 783 4444

(for communal water supply)

Fire, Ambulance, Emergency Police           999

Local Police                                                 101

Royal Standard House

Fire Procedures

City Point

Fire Procedures

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